Privacy Policy of Spicy Media LLC

Last updated: May 12, 2026

Spicy Media LLC (“Spicy Media,” “we,” “us,” or “our”) operates the website located at https://spicymedia.us/ and provides digital marketing, advertising, website, consulting, and related services.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, submit a form, subscribe to communications, use our services, or otherwise interact with us.

By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Information you provide directly

When you contact us, submit a form, request a consultation, request a marketing plan, subscribe to communications, or use our services, we may collect:

- Name
- Email address
- Phone number
- Business name
- Website URL
- Mailing or billing address
- Information you include in messages, forms, chat sessions, or inquiries
- Payment, billing, or project-related information, where applicable

b. SMS opt-in information

If you choose to opt in to receive SMS text messages from us, we may collect and store:

- Your phone number
- Your SMS consent status
- The date, time, and source of your opt-in
- The form, page, or method used to provide consent
- Your IP address or other technical information associated with the opt-in, where available
- SMS message history, delivery status, and opt-out requests

SMS opt-in is optional and is not required to purchase or use our services.

c. Website and log data

When you visit our website, we may automatically collect certain technical information, including:

- IP address
- Browser type and version
- Device type
- Pages visited
- Date and time of visit
- Time spent on pages
- Referring website or source
- General usage statistics

d. Cookies and similar technologies

We may use cookies and similar tracking technologies to operate our website, improve user experience, analyze website traffic, and understand how visitors interact with our website.

You may choose to disable cookies through your browser settings, but some portions of the website may not function properly.

e. Analytics and third-party tools

We may use third-party tools and service providers, such as Google Analytics, Mailchimp, Tilda, website hosting providers, CRM systems, SMS platforms, and live chat tools, to help us operate our website, communicate with users, analyze performance, and provide our services.

2. How We Use Information

We may use personal information for the following purposes:

- To provide, operate, and improve our website and services
- To respond to inquiries, messages, and requests
- To contact you about services you requested
- To schedule calls, consultations, or project-related communications
- To send email newsletters or marketing communications, if you subscribed
- To send SMS text messages, if you opted in
- To provide customer support
- To analyze website usage and improve performance
- To manage billing, contracts, and service delivery
- To prevent fraud, abuse, or unauthorized activity
- To comply with legal, regulatory, or contractual obligations
- To enforce our Terms of Service and other agreements

3. SMS Communications

If you provide your phone number and opt in to receive SMS text messages from Spicy Media LLC, you agree that we may send recurring text messages to the phone number you provided.

SMS messages may include:

- Appointment or consultation reminders
- Service-related updates
- Project or account notifications
- Marketing messages
- Promotional offers
- Follow-up communications

Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.

You may opt out of SMS messages at any time by replying STOP. You may also reply HELP for help or contact us at wow@spicymedia.us.

Consent to receive SMS messages is not a condition of purchase.

4. SMS Data Sharing

SMS opt-in data and consent will not be sold, rented, shared, or disclosed to third parties or affiliates for marketing or promotional purposes.

We may share limited information with service providers only as necessary to deliver SMS messages on our behalf, manage opt-in and opt-out requests, maintain message records, and comply with legal or carrier requirements. These service providers are not permitted to use SMS opt-in data for their own marketing or promotional purposes.

5. How We Share Information

We do not sell personal information.

We may share personal information only in the following circumstances:

a. Service providers

We may share information with trusted service providers who perform services on our behalf, such as website hosting, analytics, email delivery, SMS delivery, CRM management, payment processing, customer support, and marketing operations.

These service providers may access personal information only as needed to perform their services and are not permitted to use it for other purposes.

b. Legal compliance

We may disclose information if required to do so by law, court order, subpoena, legal process, or government request.

c. Protection of rights

We may disclose information when we believe it is necessary to protect our rights, property, safety, users, clients, or others.

d. Business transfers

If Spicy Media LLC is involved in a merger, acquisition, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

6. Email Communications

If you subscribe to our email communications, we may use your email address to send newsletters, updates, marketing materials, or other information.

You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us at wow@spicymedia.us.

7. Live Chat and Contact Forms

If you use our live chat, contact forms, or other communication tools, we may collect your name, email address, phone number, business information, and the content of your message. We use this information to respond to your inquiry and provide customer support.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide services, respond to inquiries, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

SMS consent and opt-out records may be retained as necessary to document compliance and honor your communication preferences.

9. Security

We use commercially reasonable administrative, technical, and organizational measures to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

10. Your Choices

You may choose not to provide certain personal information, but this may limit your ability to use certain features or receive services.

You may opt out of:

- SMS messages by replying STOP
- Marketing emails by clicking unsubscribe or contacting us
- Certain cookies through your browser settings

11. Access, Correction, and Deletion Requests

You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal and business recordkeeping requirements.

To make a request, contact us at wow@spicymedia.us.

12. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.

13. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Changes are effective when posted.

15. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Spicy Media LLC
447 Sutter St
Ste 405 PMB 139
San Francisco, CA 94108

Email: wow@spicymedia.us
Website: https://spicymedia.us/